ChatterPlug Enters Healthcare Landscape
10 / 01 / 2012
HIPPA Compliance and Feature Development Provides New Technologies to Medical Providers
ChatterPlug, a mobile platform for facilitating customer feedback and engagement through branded smartphone applications recently announced its expansion into the healthcare industry with its PatientPlugTM product line.
PateintPlug will offer healthcare providers access to a full suite of HIPPA-compliant tools to track and enhance their patient experience. By integrating these features into their own smartphone applications, the providers can maintain constant communication with their patients, extending far beyond the examination room.
“This move represents a huge milestone for the healthcare industry” said JoyAnn Book, President & Co-Founder. “As healthcare providers become increasingly pressured to focus on patient experience, ChatterPlug ensures that they’re always ahead of the game”.
The recent Affordable Care Act now ties Medicaid Reimbursements to patient surveys, putting as much as $800 million dollars of reimbursements at risk in the event of poor performance.
“Ensure that patients are informed and pleased with their care is no longer simply a nice thing to do” said Book, “it’s vital for healthcare providers who wish to remain solvent.”
ChatterPlug, Inc. was founded in 2010 to provide businesses with a real-time tool set to enhance customer service and engagement. ChatterPlug directly integrates into branded mobile applications allowing businesses to present a customized user experience. ChatterPlug is headquartered in Scottsdale, AZ. For more information, visit www.chatterplug.com.