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Media Relations

Voices Heard Media and ChatterPlug Partner for Customer Feedback
02 / 24 / 2012

Two software companies team up to give businesses a more comprehensive look into consumer feedback.

KNOXVILLE, TN - ChatterPlug, an embedded mobile platform for capturing on-location customer feedback through branded smartphone applications, and Voices Heard Media, the leader in user-engagement website and social applications for companies such as Fox Sports & Travel Channel have announced a strategic relationship to provide businesses a full-suite of solutions for capitalizing on consumer feedback.

As shifts in technology enable constant business to consumer connectivity, capitalizing on the voice of the customer is becoming increasingly important. Through the combination of Voices Heard Media and ChatterPlug, businesses have an all-encompassing solution for engaging consumers and capturing real-time feedback - both on their website and on-location - to facilitate customer loyalty.

"Voices Heard Media and ChatterPlug are complimentary, providing a comprehensive, 360 degree view of customer sentiment,” says President and Co-Founder of ChatterPlug, JoyAnn Book. “While ChatterPlug fosters and facilitates real-time engagement with on-site customers, Voices Heard Media enables businesses to engage and activate their web consumers.”

Will Overstreet, CEO and Founder of Voices Heard Media, is also looking forward to working with ChatterPlug. "This is a great opportunity not only for Voices Heard Media and ChatterPlug, but for the businesses that are going to be using this all-encompassing system," says Overstreet. "Every business is looking for better ways to capture the voice of the consumer. Connection, response and learning from this communication are key to maintaining and winning customers."

For more information about Voices Heard Media or ChatterPlug, please contact press@voicesheardmedia.com and press@chatterplug.com, or visit their websites at voicesheardmedia.com and chatterplug.com.

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